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Browse common questions, service policies, billing details, and troubleshooting guides.
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Find the Right Number for Your Area

Call the local number that best matches your location for faster assistance.

British Columbia

778-775-3339

Ontario

(GTA & Surrounding Areas)
416-780-2698

Southwestern Ontario

Windsor • London • Kitchener • Sarnia
519-840-5885

Alberta

Calgary & Edmonton
403-699-9700

Rest of Canada

800-869-9966

Contact the Right Team

Reach out to the department best suited to help you.
Not sure who to contact? Start with the Concierge Team — we’ll route your request for you.

Concierge Team

Our Concierge Team reviews all requests and ensures they’re handled by the right department.
[email protected]

Dispatch Team

Contact dispatch for updates or questions about a current or upcoming service.
[email protected]

Billing & Payments

Invoices, payments, refunds, and billing questions
[email protected]